Terms of service
Effective Date: 12/22/2025
Welcome to Klover Moon. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from klovermoon.shop (the “Site”), you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. General Conditions
By using this Site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this Site.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Services
Klover Moon offers haircare and beauty products intended for external use only.
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All product descriptions, pricing, and availability are subject to change at any time without notice.
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We make every effort to display product colors and images accurately, but we cannot guarantee your device’s display is exact.
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Results may vary based on hair type, usage, and individual factors. We do not guarantee specific results.
3. Orders & Payments
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All prices are listed in USD unless otherwise stated.
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We reserve the right to cancel or limit orders at our discretion, including suspected fraud or unauthorized activity.
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You agree to provide current, complete, and accurate purchase and account information for all transactions.
4. Shipping & Delivery
Shipping times are estimates and not guaranteed. Klover Moon is not responsible for delays caused by carriers, customs, weather, or incorrect addresses provided by the customer.
Risk of loss passes to you upon delivery to the carrier.
5. Returns & Refunds
Please refer to our Refund Policy for detailed information regarding returns, exchanges, and refunds. By purchasing from our Site, you agree to that policy.
6. Intellectual Property
All content on this Site — including logos, product names, images, graphics, text, and designs — is the property of Klover Moon and may not be copied, reproduced, distributed, or used without written permission.
7. User Conduct
You agree not to:
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Use the Site for unlawful purposes
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Submit false or misleading information
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Infringe on our intellectual property
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Upload viruses, malware, or harmful code
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Harass, abuse, or discriminate against others
Violation of these terms may result in termination of your access to the Site.
8. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites.
9. Disclaimer of Warranties
Our products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied.
Klover Moon does not guarantee that your use of our Site will be uninterrupted, secure, or error-free.
10. Limitation of Liability
To the fullest extent permitted by law, Klover Moon shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or products.
11. Indemnification
You agree to indemnify and hold harmless Klover Moon from any claims, damages, or expenses arising from your violation of these Terms or misuse of our products or Site.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the state in which Klover Moon operates, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the Site constitutes acceptance of those changes.
14. Contact Information
If you have questions about these Terms, please contact us:
Klover Moon
Email: support@klovermoon.com
Customer Support Hours: Monday–Friday, 9am–5pm EST
Response Time: Within 24–48 business hours